They've definitely upped their customer service game compared to visits in the past. Still could be a bit more attentive inside ... I had I wait a while before someone could come help me so I could pay.
Great service experience from Alexis!
Love this location and the management and customer service. Jeff has helped me for two years and im hoping in another two i can go back for the same TLC they provided this time. They put me first made the process fun and easy. Thanks oceanside. Your the best!
I had the best experience buying my first car ! There was no pressure I felt very comfortable not like the (other guys) Steven zigman thank you so much he took the time to help me find the right car for me and even was there to hand me the keys when I picked it up and showed me all the features before I drove away 💜
bought a new car!! Long process, but relatively painless Super mellow, laid back, Pablo is your guy
Muy buena la atención del vendedor Robert Estrada con éste ya es el 3er vehículo que que compramos en este dealer. Muchas gracias Robert por tu ayuda y tus atenciones 🙏🙏🙏🙏👍👍👍👍
Good service, but they can take a while to do anything and they're usually $30-50 more than other shops.
UPDATE 06/29: The service manager contacted me promptly in the evening of 06/28 (when I posted the original review) and offered to install the part the next day waiving the charge for the labor (~2hrs). I appreciated the quick response and his offer to make up for my negative experience. This ended up saving me over $150 with respect to what I was originally quoted. Also, no wait time at the drop off today. I'm happy with the service I received now, hence updating my rating to 4 stars. I will update this to 5 stars if the next couple of services will go ...
U normal place to buy cars. Clean inside out ..salesman r good to you.
Wore a mask. One less worry. I got new air bags in my car
I'm still wearing a mask. Had to take my Honda for Recall of air bags
(Translated by Google) Excelent service (Original) Exelente servicio
We dropped the car off in the evening. And by the next morning it was done. Really really quick. Really really happy with their service. Always. Sam Linder Honda not the same experience.
I meet with Jeff Winton. I heard he was an honest guy with lots of great experience. I was thrilled with my car buying experience. He answered all my questions was very patient with me. He took me on a ride let me drive and showed me all the features of the car. He gave me a chance to drive two cars and helped me choose which one I was going to buy. I love my new car. I will come back to Ocean Honda again everyone was friendly and helpful.
I frequently have my car serviced here and was very impressed with the customer service I received from Alexis Ortiz who was my service advisor. Alexis took the time to explain to me each of the suggested services and was willing to answer any question I had. He was very friendly and knowledgeable and he even gave me a breakdown of the prices to help me understand the cost of each service.
Without a doubt Ocean Honda gave me the best overall car buying experience I’ve ever had. These people are knowledgeable and reasonable, they have great cars and a great team.
I have gone to Ocean Honda for 12 years. Best service, trustworthy. Excellent care when purchasing both of my Honda Accords. Dustin Mosley has been my service representative for 12 years. Wonderful person. Very helpful. Very friendly. An asset to Ocean Honda.
Alexis was upfront and honest with the entire process. The service was prompt and reliable. The entire service was very helpful and we will return.