Between Eric and his team in Service, along with Dylan and Jeff at the front desk, I always fill welcome and treated very well. I have had nothing but good experience with other employees as well. The team definitely makes me feel like a VIP customer 😎

I feel like the service was very expensive and they had difficulty explaining the reason behind some of the service items they recommended on this very new car. Scare tactics were used on the handout that let me decide which type of service I would prefer. When I bought my Honda Odyssey in 2006 the service here was not like this. It was very reasonable and straightforward. I have a brand new Honda passport and I won’t be bringing it back for service. I was not given the impression that I could trust the recommendations. It seemed, like you would expect from a dealership, that they were just trying to get me to spend money that I didn’t need to spend.

Decades long Ocean Honda customer. Flip, Erik and Jon are great advisors, go the extra distance for the customer. Recently changed vehicles and had a chance to meet a very courteous RJ. Johnny B sure helped me out when the vehicle needed to be changed. There’s been benefit for my loyalty, I plan to stick with Ocean Honda, a good decision.

I had an appointment to drop off my car and they said the service would be around 2-3 hours at most. It took 7 hours for them to finish a basic oil change and tire rotation.

The service representative was excellent, as always. My one repeated criticism is the lack of timeliness. I arrived at 9:25 a.m. for my scheduled 9:30 a.m. appointment. I was not called in until 9:56 a.m., 26 minutes past the scheduled time. I expect that kind of arrogance from a medical doctor, not from a car dealer’s service department.

I booked a 7:15 am time and was check in around 7:30. Still early enough to wait. Oil change and basic service for 15k miles. I was checked out a little before 10:00. All good.

Easy to deal with. No pressure.

Flip was an excellent, polite & efficient service advisor. He has assisted me several times over the years & always delivers great service.

Easy to schedule appointment, great advisor who is clear about what service to get for B1 and won’t try to push for up sale.

My car is 22 years old and still running well due to the excellent care I get at Ocean Honda. The service reps are really nice and helpful. I love that I can get a loaner car when my car won't be ready the same day.

Flip (service) recommended a differential fluid exchange at 19,400 miles..too early for this expensive service as it turns out. Very disappointed and dissatisfied. Boo on Hinda